Privacy Policy
This Privacy Policy explains how Playground d.o.o. ("Playground", "we", "us", or "our") processes personal data when you visit playground.expert (the "Website").
This policy applies to the Website only. Our mobile applications and related services may be governed by separate privacy policies published on their respective product websites.
1. Data Controller
Playground d.o.o.
Slovenia
Email: info@playground.expert
2. Personal Data We Process
We keep data collection on this Website to a minimum.
- Contact information you provide voluntarily. If you email us at info@playground.expert, we process the information you include in your message (such as your email address, name, and message content) so we can respond to your inquiry.
- Technical data processed by our hosting provider. When you visit the Website, standard server and content delivery logs may temporarily record technical information such as your IP address, browser type, requested pages, and timestamps. This data is used for security, troubleshooting, and reliable delivery of the Website.
- Analytics data collected by Google Analytics. We use Google Analytics (Google Ireland Limited) to understand how visitors use the Website. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time spent on the site, referring sources, and approximate geographic location. This data is aggregated and does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We do not use advertising trackers or marketing cookies on this Website. We do not use analytics data for targeted advertising.
3. Legal Bases for Processing
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:
- Legitimate interests (Article 6(1)(f) GDPR) — to operate, secure, and maintain the Website, including processing limited technical log data and collecting aggregated analytics to understand how the Website is used.
- Pre-contractual or contractual necessity (Article 6(1)(b) GDPR) — to respond to inquiries and communicate with you when you contact us.
- Legal obligation (Article 6(1)(c) GDPR) — where applicable law requires us to retain or disclose certain information.
4. How We Use Personal Data
We use personal data only to:
- respond to messages sent to info@playground.expert;
- operate, protect, and improve the availability of the Website;
- understand how visitors use the Website through aggregated analytics;
- comply with applicable legal obligations.
We do not sell personal data and we do not use this Website for targeted advertising.
5. Data Sharing
We do not share personal data with third parties except where necessary to operate the Website (for example, infrastructure and hosting providers acting as processors on our behalf), to provide analytics services (Google Analytics — see Section 2), or where required by law.
6. International Transfers
Our Website infrastructure may involve service providers located outside the European Economic Area. Where personal data is transferred internationally, we take appropriate safeguards in accordance with applicable data protection law.
7. Retention
We retain contact correspondence for as long as needed to handle your inquiry and maintain reasonable business records, unless a longer retention period is required by law. Technical logs are retained only for as long as necessary for security and operational purposes. Google Analytics data is retained according to our configured retention period (up to 14 months), after which it is automatically deleted.
8. Your Rights
Under GDPR, you may have the right to:
- access your personal data;
- request correction of inaccurate data;
- request deletion of your data;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability, where applicable;
- withdraw consent at any time, where processing is based on consent;
- lodge a complaint with a supervisory authority.
To exercise your rights, contact us at info@playground.expert.
9. Supervisory Authority
If you believe our processing of personal data violates applicable law, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec): https://www.ip-rs.si/
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be reflected on this page.
11. Contact
For privacy-related questions, contact: info@playground.expert